Refund Policy

At Solvia Consulting, we value our clients and are committed to providing high-quality IT consulting, AI workflow solutions, business process automation, and custom software development. This Refund Policy outlines the terms under which refunds may be considered.

1. Consulting & Strategy Services

All consulting sessions, workshops, and IT strategy meetings are non-refundable once the service has been delivered. These services involve professional time and expertise that cannot be returned once provided.

2. Custom Projects & Software Development

For larger projects such as automation solutions, cloud consulting, or custom software:

Deposits and setup fees are non-refundable, as they secure resources and planning.
If a client cancels a project before significant work has been completed, Solvia Consulting may, at its discretion, issue a partial refund based on the proportion of work completed.
Once substantial development or delivery has been completed, no refunds will be granted.

3. Digital Deliverables

If digital products, templates, or downloadable materials are provided, these are considered final sales and are non-refundable once delivered.

4. Commitment to Client Satisfaction

If you are dissatisfied with any service, please contact us within 7 calendar days of delivery. While refunds may not always be possible, we will work with you to provide revisions, adjustments, or a credit toward future services whenever reasonable.

Legal Disclaimer

This Refund Policy is provided for informational purposes and does not constitute a legally binding agreement unless expressly incorporated into a signed contract between Solvia Consulting and the client. Solvia Consulting reserves the right to update or modify this policy at any time without prior notice. Refund eligibility will always be assessed based on the terms in effect at the time of purchase.